FREQUENTLY ASKED QUESTIONS
CAN I BOOK A TABLE?
Absolutely! We highly recommend
that you do to avoid disappointment.
Please call the pub on 5762 7333
BUT I KEEP RINGING & CAN'T GET THROUGH...
Please be patient, our phones are always
ringing hot! You can leave a message,
or try calling again outside of our busy
service times.
Our busiest times in service are during
lunch 12pm-2.30pm & dinner 5.30pm-9pm. Whilst we try as hard as we can to get your
call, sometimes it's just not possible. But
your call is very important to us! So give us
a moment to get back to you.
SO WHAT ARE YOUR COVID RESTRICTIONS?
Please be kind to the staff having to enforce these requirements, it's not an easy task & they are just doing their job.
- You must check in on arrival. This is for our Covid register which is required by law. If your phone isn't compatible with the Service Victoria app, simply ask one of our friendly staff to complete the check-in process for you.
- If you are staying to drink or eat, please show the our staff proof of your vaccination. This is a requirement in order to stay, otherwise we are happy to provide you with take-away. For more information on dining in requirements, please visit the Victorian Government website:
https://www.coronavirus.vic.gov.au/
- Face masks must be worn when not eating or drinking, unless an exception applies.
- It is table service only, we are not
able to serve you at the bar. Please take
a seat & we'll come & look after you.
- Please adhere to all social distancing guidelines & use the hand sanitiser
available for you at the bar.
YOU'RE BOOKED OUT,
CAN I STILL ORDER
TAKE-AWAY?
We are going to continue to offer take-home meals whenever possible. Try to get your order in early if you can! It gets hard for us to answer the phones when we start getting really busy around 6.30pm onwards & we'd hate it if you went hungry!
(If another lockdown occurs, we will go
straight back into full take-away service again.)
DO YOU DO DELIVERIES?
Not at the moment, all our staff are busy with our dine in service.
